VA “Ella”
Hello Ella! Tell us a little about yourself first.
Hello, my name is Ella. I'm a mother of a 4 year old boy. A classic Introvert, Christian, and a bit timid or shy sometimes. I love watching Anime and Kdramas. I've asked my parents to live and stay with me while my husband is working abroad since I also need help with my child as he is speech delayed and undergoing therapy which is a norm for pandemic babies. During weekends, I enjoy going to indoor playgrounds, grocery shopping, and eating out with my kid. As a Christian I believe regardless of our emotions we shouldn't take matters in our own hands.
What was your profession before you became a VA?
I started working in the BPO industry as a customer service and technical support representative for about 10 years and in those 10 years it includes being a direct hire customer service representative in UPS Clark. After that I went to Dubai, started working part time with the help of a friend who has an agency as an executive assistant focusing on real estate. She was the one who helped me understand more about the industry. In 2019, I went back to the Philippines and that is when I discovered the opportunity of working full time as a virtual assistant. I started as a healthcare virtual assistant, calling clients to offer health care insurance for 3 months then I met a friend named Angela who introduced me to MCS. After that I met Miss Crysta and that's how I've been given a chance to be with IVA.
How is your IVA PRO Experience?
IVA was a great experience and opportunity for me, especially working from home with my baby. The pandemic caused a lot of businesses to close down, but there were also a lot of new businesses that rose up and work from home was normalized. One of them was IVA. I always believe that when a door closes a new window opens up, new opportunities for more people. I enjoyed working with IVA. There was a huge difference between other agencies I worked with. You feel the inclusion of being part of a family. Miss Crysta and Boss Darwin are very open and welcoming. Especially with my case since I am a bit shy. Christ is close with all of his disciples and that is how I feel working with them. Work feels lighter, Miss Crysta helps and supports me with my work and issues I encounter. They also match you with clients the same level as you. Having them at my back to support me helps me work better and be at peace at my job. I was able to help my family and myself. At that time I worked at night, so it was easier for me to take care of my baby, no more traveling to work and I can watch and take care of him while I work.
Share with us some of your achievements.
My Achievements:
Financial Stability and also help my parents
Because of IVA I feel like a strong independent woman
My own time - no more commute and more time for my kid
Career improvement
Self sufficiency
Self value worth
Freedom to do your work not just at home.
Do you have any message for IVA PRO?
I want to thank IVA for the opportunity and support, especially the management that helped me a lot that includes Miss Crysta, Miss Kats, Boss Donnie and Boss Darwin. They helped me lighten the load and value me as a professional and for that I am always grateful. The harmony in the management and employees of IVA is something I will always cherish.
Any message to future aspiring VA’s?
If you are interested in pursuing a career in being a Virtual Assistant then you have to learn and start doing everything. It will be difficult at first as the broad range of jobs that comes with this line of work. Try to find your niche and then start to focus on that and how you improve yourself. It is very rewarding when you start unlocking new skills and improve your knowledge and career. Traditional jobs make us think we are stuck in a box but in this industry you should think outside the box.
